Support Center

We're here to help. Find answers below or reach out directly.

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Email Support

Send us a message and we'll respond within 24 hours on business days.

support@propanalyzer.ai
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In-App Help

Inside the app, go to Profile → Help & Feedback to send us a message directly.

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Privacy Inquiries

Questions about your data, deletion requests, or privacy rights.

privacy@propanalyzer.ai

Frequently Asked Questions

Can't find an answer? Email us and we'll help.

Is PropAnalyzer AI free?

Yes — PropAnalyzer AI is free to download and includes Quick Analysis at no cost. A Pro plan ($14.99/mo) gives you 10 analyses per day, full AI insights, and score breakdowns. A Premium plan ($49.99/mo) unlocks 100 analyses per day and comprehensive AI analysis. Both paid plans include a free trial period.

Which platforms is the app available on?

PropAnalyzer AI is available on iPhone (iOS 16+) via the App Store and Android (Android 9+) via Google Play. Both apps are kept in sync and receive the same features and updates.

What analysis strategies are available?

The app offers four analysis strategies:

Quick — a fast general score across all metrics, free for all users.
Investor — detailed cash flow, cap rate, yield, and ROI analysis.
Home Buyer — affordability, lifestyle, and long-term value assessment.
Flipper — ARV, rehab cost estimation, and profit projection.

How is the AI score calculated?

The score (0–100) is calculated across multiple components including cash flow, yield, affordability, market conditions, liquidity, and risk — each weighted for your chosen strategy. You can view the full component breakdown and edit inputs (rent, mortgage, down payment, etc.) to recalculate live.

How accurate are the rent and price estimates?

Estimates use real market data refreshed regularly, including 15+ rent comparables pulled for your specific area. Results are designed to guide your analysis — always verify with local agents and verify rental rates for your specific submarket before making final investment decisions. You can also override any input to use your own numbers.

What does the risk level (High / Medium / Low) mean?

Risk level is an AI-generated assessment based on factors like price-to-rent ratio, local market volatility, vacancy risk, and financial leverage. A High Risk label doesn't mean "don't buy" — it means the deal requires more scrutiny. Tap Details on any analysis to see the specific risk factors identified.

Can I edit the inputs after running an analysis?

Yes. On the Score Breakdown screen tap Edit to recalculate. You can adjust monthly rent, list price, HOA, property tax, mortgage payment, and down payment — the score updates live as you type. This feature requires a Pro or Premium subscription.

How do I cancel my subscription?

Subscriptions are managed through your app store account, not inside the app.

iPhone: Settings → [Your Name] → Subscriptions → PropAnalyzer AI → Cancel.
Android: Google Play → Menu → Subscriptions → PropAnalyzer AI → Cancel.

You'll keep access until the end of your current billing period. If you need help, email support@propanalyzer.ai.

Is my data secure?

Yes. All data is encrypted in transit (TLS 1.3) and at rest. We do not sell your personal data. See our full Privacy Policy for details.

I found a bug — how do I report it?

Email support@propanalyzer.ai with a description of the issue, your device model, and iOS/Android version. A screenshot or screen recording is very helpful. We aim to acknowledge bug reports within one business day.